Shipping & Returns

 

 

SHIPPING:

Jewelry is shipped via USPS 1- 3 business days after purchase or 1 - 7 business days if you are purchasing during a big collection launch. 

Realm and Reason is not responsible for the item after it is picked up by USPS. If you receive a damaged item from shipping, save the shipping box and all packing material and email me right away so we can figure out what to do.

International Orders: Buyer is responsible for any customs/import fees. Tracking does not always continue after the item has left the USA - this is out of my control. No returns on international orders.

EUROPEAN UNION: I am not registered to collect and remit the required fees from your countries. If you would like to purchase something, you can email me to talk about setting up a listing for you via my etsy site. Etsy will collect and remit all applicable vat/fees.

 

RETURN POLICY:

All Realm and Reason jewelry is handmade and one-of-a-kind. All sales are considered final unless there are extenuating circumstances. Buyer is responsible for the wear and tear of their item - please keep in mind that most crystal specimens are one-of-a-kind and cannot be repaired/replaced. Please be sure to read the care guides.

Orders are shipped with insurance to cover any possible damage from transport.

Please email me at realm.and.reason@gmail.com to discuss returns or order issues.

No returns will be given for custom items, gift cards, international orders, or sale items. Please know your ring size before purchasing rings.